Privacy Policy for HTE Media
Effective Date: 01.01.2025
At HTE Media, accessible at [https://hte-media.com], your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. It complies with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data Controller Information
The data controller responsible for your personal data is:
- HTE Media
- Address: Zürich, Switzerland
- Email: [email protected]
2. Information We Collect
We collect the following types of personal data:
a) Information You Provide to Us
- Name
- Email address
- Phone number (if applicable)
- Uploaded files (e.g., music tracks, images)
- Billing information (for transactions)
- Any additional information you provide through contact forms or inquiries.
b) Automatically Collected Information
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Pages visited on our website and time spent on them
- Cookies and tracking data (see Section 8).
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and improve our services, such as AI music transformation and content creation.
- To communicate with you, including responding to inquiries and support requests.
- To process payments and manage transactions.
- To comply with legal obligations, including tax and accounting requirements.
- To analyze website performance and user behavior for optimization.
- To send promotional materials (if you have opted in).
4. Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: When you provide consent for specific uses, such as receiving marketing communications.
- Contractual Necessity: To fulfill our agreement with you (e.g., delivering purchased services).
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our services and ensure the security of our website.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share it with:
- Service Providers: Third parties who assist in providing our services, such as payment processors, hosting providers, or email delivery platforms.
- Legal Authorities: When required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
All third-party processors are required to adhere to strict data protection standards under GDPR.
6. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
- Account data: Retained until account deletion.
- Transactional data: Retained for tax and accounting purposes for at least 7 years.
- Communication data: Retained for 1 year after resolving your inquiry.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website.
Types of Cookies:
- Essential Cookies: Required for website functionality.
- Analytical Cookies: Help us understand website usage.
- Marketing Cookies: Used for personalized advertising (if applicable).
You can manage your cookie preferences through your browser settings or our cookie consent tool.
9. Your Rights Under GDPR
As a user located in the EU, you have the following rights:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your data (“right to be forgotten”).
- Right to Restrict Processing: Request limited use of your data.
- Right to Data Portability: Request your data in a machine-readable format.
- Right to Object: Object to data processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw consent at any time.
To exercise any of these rights, please contact us at [email protected] . We will respond within one month.
10. Data Security
We implement robust security measures to protect your data, including:
- SSL encryption for secure communication.
- Regular security audits and updates.
- Restricted access to personal data within our organization.
Despite these measures, no system can guarantee complete security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal data.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date indicated.
13. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Address: Zürich, Switzerland